Internet Management Services is a 24/7 internet and data delivery service. We have proven that you do not have to provide live 24/7 support to create a very efficient solution with very satisfied clients. Our support staff is available live from 9:00am until 5:00pm CST. Our after hours, weekends and holiday support is done on a call back basis. One of our support professionals on duty receives these calls and handles the request appropriately. We have found that by monitoring our primary infrastructure 24/7, this typically allows us to resolve problems before the client even knows a problem exists.